Communication confidence

Fear of public speaking image
Fear of public speaking

You can’t acquire confidence by reading about it. You become confident by doing. Before you succeed you may have to fail for a while. You need a safe place in which to practice and get constructive feedback.

It’s all very well to “say” step out of your comfort zone, but each one of us is unique. A big step for one person might be a small step for someone else. It all depends on where you’re coming from, your history, and your unique personality. If you’re just learning to swim, you wouldn’t want to enter yourself for an Olympic swimming event. If you go too far too soon you’ll become overwhelmed. At that point you just give up. Continue reading “Communication confidence”

The art of persuasion 2: How to argue

Image of man puzzling over jigsaw pieces
Structure of argument, how to argue

What is an argument?

In the Argument Clinic, a sketch from Monty Python’s Flying Circus, an absurdist comedy series, a man pays for a five-minute argument. The customer goes to a room where a man behind a desk hurls abuse at him. The customer interrupts saying he paid for a five-minute argument, and this is not an argument. The abuse hurler apologizes explaining this is Abuse, Argument is next door. Continue reading “The art of persuasion 2: How to argue”

Pre-Suasion by Robert Cialdini

Cover of Pre-Suasion
by Robert Cialdini

Reviewed by Christopher Richards

A dangerous book

Which messages cause people to comply? Robert Cialdini’s new book addresses this question. Pre-Suasion is a revolutionary way to influence and persuade. Pre-suasion operates by creating favorable conditions a few moments before trying to influence. This is a powerful book, and not without its ethical concerns. Continue reading “Pre-Suasion by Robert Cialdini”

Negotiating the Impossible

book cover
Negotiating the Impossible by Deepak Malhotra

Reviewed by Christopher Richards

Conflict is a fact of life

If you’ve ever tried to convince someone of your point of view, (and who hasn’t?) then Negotiating the Impossible: How to Break Deadlocks and Resolve Ugly Conflicts (without money or muscle) by Deepak Malhotra is a must-read. Negotiating the Impossible is a high-value book which offers its readers accessible and practical lessons in the art of negotiation. Continue reading “Negotiating the Impossible”