business writing

Whether you’re speaking to a child about putting on her shoes, or you’re the head of an organization trying to solve a global problem, you need to understand and be understood. The Master Communicator’s Handbook, by Teresa Erickson and Tim Ward, is written primarily for professionals who need to communicate better. Yet anyone can learn from… Continue reading The Master Communicator’s Handbook

There’s a sucker born every minute. Whether circus promoter P.T. Barnum actually uttered those words is a matter of dispute. Yet there is reason to beware. Phishing for Phools is crammed with examples of beastly things intelligent evil doers do to unsuspecting, lazy, or naïve folks. And it’s these stories from personal finance, medicine, politics, banking,… Continue reading Phishing for Phools

Everyone needs to decide, yet deciding is no simple matter. In Decisive: How to make better choices in life and work, Chip and Dan Heath explain why the process of decision-making is more effective than analysis. They then go on to show what a nuanced process looks like. In this short and popular book, the authors… Continue reading Decisive

Style Guide by The Economist offers sound advice for business writers, particularly for people writing articles. A consistent style of communication across an enterprise fosters confidence and clarity. Consequently, employees and contributors need guidance. In-house style guides range from a simple style sheet of formatting instructions to broad resources drawn from The Gregg Reference Manual.… Continue reading Style Guide